The process itself can break
Required fields, form logic, plugins or website changes can cause a form to stop completing correctly.
Form monitoring for businesses
Your website is online. But are your inquiries actually getting through?
Torveno monitors the actual inquiry journey of your website forms. Automated checks verify whether the form works and whether the expected email path is intact. If a disruption is detected, Torveno notifies you – and also confirms when service has been restored.
The gap in traditional monitoring
A form can fail while the website itself looks completely normal.
That is why availability monitoring alone is not enough when website forms are business-critical.
A success message does not prove email delivery
Everything can look successful to the visitor even though the expected inquiry email does not arrive where it should.
Manual test inquiries are easy to forget
The more forms and websites you operate, the less practical regular manual testing becomes.
The key point:
If a form generates new customers, quotes or project inquiries, the form is part of the business process – not just an element of the website.
How Torveno monitors
Two types of checks monitor different parts of the inquiry journey.
Torveno combines frequent functional form checks with regular real-world verification of email delivery.
Checks the form workflow
The real form is opened, completed with predefined test values and run in Torveno's dedicated test mode. No normal inquiry email is triggered during this check.
- Form page reachable
- Fields usable
- Required fields work
- Submission possible
- Expected success state reached
Also checks the real email path
During the full test, Torveno creates a clearly marked test inquiry through the real form and email path. Genuine customer inquiries are not forwarded to Torveno.
- real form submission of the Torveno test inquiry
- actual email delivery
- unique test ID
- technical control copy of the Torveno test inquiry
- only emails that are actually expected are counted
Why two tests?
A form can be submitted correctly from a technical perspective while the email path is disrupted. Torveno therefore separates form-process testing from real email verification. If a full test has already triggered a real send attempt, no immediate second submission is made. This avoids unnecessary duplicate test inquiries.
When a check fails
Detect. Notify. Keep monitoring.
Torveno does not replace technical support. It helps ensure that a problem in the monitored inquiry journey does not simply go unnoticed.
Check fails
The affected form or email process is identified as faulty and continues to be monitored.
Clear status
The customer receives a clear notification. Internal technical diagnostics remain in the Torveno admin area.
Automatic all-clear
As soon as the inquiry journey passes its checks again, Torveno reports the recovery.
Your website remains your website
Torveno does not need access to your hosting or CMS.
The integration is provided in a way that keeps your website fully under your control.
No access credentials
You install the Torveno package yourself.
Torveno receives neither your hosting password nor administrator access to WordPress, Joomla or any other CMS. The integration package is installed by you, your web agency or your internal IT team.
Normal inquiries are not forwarded to Torveno
Normal contact, quote, application or other customer inquiries remain in your website's normal delivery path. Torveno does not receive a copy of the content of genuine customer inquiries. Only during a full test initiated by Torveno is a clearly marked technical test copy used to verify the email path.
Monitoring instead of website administration
Torveno does not independently modify or repair your website. Technical remediation remains the responsibility of your designated technical team.
Who Torveno is for
For businesses where a website form is commercially important.
Torveno is not limited to a single industry. What matters is how important the inquiry journey is to your business.
Continuously monitor customer websites
For agencies that not only build important forms for managed websites but also want to keep their functionality under continuous observation.
Automate recurring checks
For internal IT teams that do not want to test business-critical forms manually on a regular basis.
Protect digital inquiry journeys
For B2B companies, service providers and other businesses where contact, quote, application or project forms play an important role.
The common denominator: The more valuable an incoming inquiry is, the more important it is to know whether the path leading to it actually works.
Integrations
Currently approved for production use.
Torveno currently supports the following technically validated integration paths. Additional form systems will be added gradually.
WordPress
Additional integration paths
From plan to monitoring
A clear process from initial interest to monitoring.
You tell us which plan, website and forms you would like to start with. Torveno checks the technical requirements in the background. You then receive a personal order summary for online review.
01
Choose a plan
Choose the plan that fits your current or planned needs. Business and Agency can also be started with fewer than the maximum number of forms included.
02
Tell us how you want to start
Send us your preferred plan, website and the forms you want to start with. Torveno checks internally whether the technical requirements are met. This does not create an additional review step for you.
03
Receive your order summary
If the technical start is possible, you will receive a personal link to your order summary by email. It lists the plan, forms included at launch, setup fee and monthly fee in full.
04
Review the order online
You can review the order summary online, print it or save it as a PDF, then accept or decline the order. The order only becomes binding once you confirm it. You will then receive an order confirmation by email with a PDF attachment.
05
Receive your customer account
After the order is confirmed, your Torveno customer account is created and you receive access to the customer portal.
06
Pay the setup fee
The one-time setup fee is paid in the customer portal. Technical onboarding then begins.
07
Install the integration
Torveno provides the appropriate integration path. You, your web agency or your internal IT team install the provided package and then confirm the installation in the customer portal.
08
Technical acceptance and monitoring launch
Torveno checks the connection, form profile, silent form test and full test. Once the forms agreed for launch have been fully set up, the 30-day introductory phase begins. Forms added later only go through their own technical onboarding. An introductory phase that is already running or completed is not restarted or extended.
Customer portal
Everything important in one place.
Customers receive a clear overview of monitored forms and the related contract information.
Status for each form
See which forms are set up and actively monitored.
Websites and inquiry journeys
Multiple websites and forms remain centrally organised.
Plan and billing
Invoices, plan status, plan changes and cancellation are available centrally.
Plans
Which plan is right for you?
As a rule, choose the smallest plan that covers the number of forms you currently use or expect to use in the foreseeable future. If you already plan to add more forms, you can deliberately choose a larger plan.
Simple guide:
1 form = Essential, 2–3 forms = Business, 4–10 forms = Agency. Business and Agency can also be started with fewer forms if the larger plan capacity is already planned.
Essential
Recommended for 1 form.
CHF 249
/ month
Setup:
CHF 990 one-time
- 1 form
- continuous monitoring
- incident and recovery notifications
- Customer portal
Business
Recommended for 2–3 forms.
CHF 449
/ month
Setup:
CHF 1'490 one-time
- up to 3 forms
- can also start with 1 form
- individual status for each form
- multiple URLs or websites
- central overview
Agency
Recommended for 4–10 forms.
CHF 990
/ month
Setup:
CHF 2'900 one-time
- up to 10 forms
- can also start with fewer forms
- multiple URLs and websites
- central overview
- from form 11: CHF 99 / month per additional form
Expand later:
Additional forms can be added within your booked plan capacity without changing plans. An upgrade is only required once the current plan's capacity is exceeded. When upgrading, the setup tier already paid for is taken into account.
Non-binding inquiry
Request Torveno.
Send us the key details about your company, website and the forms you would like to monitor. Torveno will then check the technical requirements.
- Your inquiry is not yet a binding order
- technical review is carried out by Torveno
- order summary is only sent if a technical start is possible
Get started with Torveno
Website forms should not just exist. They should work reliably.
Choose the appropriate plan and send us your website and the forms you want to start with. Torveno checks the technical requirements in the background and, if a technical start is possible, sends you a personal order summary for online review. The order only becomes binding when you confirm this summary.
Request a suitable plan